Backround Decoration - Firewood Fuel Logo Backround Decoration - Firewood Fuel Logo Backround Decoration - Firewood Fuel Logo

FAQ

Frequently Asked Questions

DELIVERY – We offer a FREE DELIVERY to all of Milton Keynes and anywhere within a 20-mile radius of us (MK17 9FX).

T&Cs:

There’s a minimum order of £10 for within 10-mile radius (MK1, MK2, MK3, MK4, MK5, MK6, MK7, MK8, MK9, MK10, MK14, MK15, MK17, LU7 postcodes). There’s a minimum order of £50 between 10 to 20 miles (MK11, MK12, MK13, MK16, MK18, MK19, MK46, MK45, LU3, LU4, LU5, LU6 postcodes).

If you’re property is outside our delivery zone, then contact the office to discuss as we may still be able to deliver for a small charge.

REUSABLE BAGS – Our Wood Is Always Delivered Inside A Reusable Bag.

STACKING SERVICE – Leave the Hardwork To Us & Add ‘STACKING SERVICE’ To Your Order. We Will Transport The Logs & Stack Them In Your Storage Area i.e. Garage, Shed, Log Store – Please Note: We Cannot Stack Inside Homes

Burning Log

1. Logs will vary in shape and size but generally our seasoned logs are between 20 to 35cm in length and fit in standard log burners however this can vary. We would recommend either buying a net sack to start and check or pop down to our shop and have a look in person.

2. We also sell Kiln Dried Firewood; these logs are very uniformed in shape and size and generally are slightly smaller than our seasoned logs due to the way they have been processed and stripped of bark. They generally sit between 15 to 25cm.

1. The clue is in the name - Kiln Dried Wood is wood that has been force dried inside a kiln, whereas Seasoned Wood is wood that has been dried out naturally.

2. Kiln Drying can take as little as 1 week whereas natural seasoning can take anywhere from a few months to a year or so.

3. As Kiln Dried Logs have been force dried under controlled conditions the wood can generally be lower in moisture, but all wood sold should be below at least 20%.

4. For our seasoned wood we always aim for below 15% to be safe an, Kiln Dried often sits between 10 – 15%. So, the main difference is not necessarily the dryness and moisture level but how it is physically dried out.

1. Yes, we can make deliveries to allotments, if there is vehicle access.

2. If you have ordered a Bulk bag, we can crane this off our van and over low bearing fences or as close to the allotment as possible for you to then barrow the woodchip to your area.

3. The other option is to order in Barrow bags as these can be wheeled on a sack barrow trolley and we can generally take them directly to the allotment, within reason.

1. A Bulk bag is approx. a cubic meter of wood, if you have the space then it is always cost affective to buy in Bulk, these can be craned onto the drive or front garden.

2. Barrow bags are great for storage convenience, they fit on a sack barrow trolley and can be wheeled into the garden or garage

Do you want to speak to someone?

Please fill in the form below and someone from the office will be in touch with you soon. Please note that Winter is our busy period so it may take us a little longer!

If you’d like to drop us a message on WhatsApp we maybe able to help from there: 07401893979.

    What our clients say about us

    • Great local company! I have used them for tree maintenance and for bark mulch deliveries and it's always the easy, friendly, no problem attitude from everyone, that will keep me using them in future.

      Andrew Hall

    • Have been ordering from Ray and the family for many years and they have been great. Good price, great product and really helpful delivery team. I would certainly recommend them to anyone needing logs locally.

      Frank Murphy

    • We ordered on 2 occasions. We ordered chipping for the garden and a sack of logs. Great quality and fast delivery. Would highly recommend.

      Greg Barnard

    • Excellent communication, prompt delivery, reasonable priced product and product as expected. I will definitely use this company again.

      Jane Grisdale

    • Incredible service. Helped us out when we were literally down to our last few lumps of coal. Great same day delivery to get us by on the cold cut!

      Simon Maher